fbpx

Why community is the life-blood of the video game industry

Today, the video game community is vast and encompasses people from all walks of life. The hobby has never been more popular. What this creates is niches within one larger community. In an industry growing more reliant on games as a service (GAAS), with a model of continuing content, fostering a community has never been more important.

Without a player base, games seeking longevity are doomed to die – see 2017’s Lawbreakers which was shut down after just a year. Many developers appreciate what a healthy, core audience can do for a game. But how do they go about making sure that same audience wants to stay?

 

And they say there’s no such thing as a free lunch

DLC has been bountiful since the PS3 and Xbox 360 generation. And depending on how loose your definition is, expansion packs of yore fit a similar bill. But, with the rise of GAAS, releasing paid DLC after paid DLC is sure to turn audiences away, especially if they’ve already paid upwards of £50 for the privilege of playing the game in the first place. Add to this all the deluxe editions, pre-order incentives, and season passes and suddenly the entry point for a game is above £100. And that’s before any microtransactions!

There are still new examples every year; they introduce an aspect – say, an in-game economy – which is rebalanced after launch, thus locking in positive reviews and purchases before pulling the rug from under everybody.

It’s why those whose communities continue to thrive choose to release new content for free. In something like Blizzard’s Overwatch, it comes in the form of new skins and maps. Epic Games’ Fortnite has a season system that keeps introducing new elements. They even have unfolding mysteries and references to their own internal lore. While on a business level it’s used to keep players in the ecosystem, it also makes them feel valued. They would even see such a company as one who puts players first, money second. Warframe has a dedicated following and manages to be one of the top ten most played games on Steam. They adopted a fair cosmetic microtransaction system that eschews loot boxes and randomness.

That’s not to say the DLC model is dead – it’s still incredibly profitable. Some mix the two styles together; take Destiny 2, which added the ‘Forsaken’ expansion, yet made some a lot of its prominent features available to those who didn’t purchase the DLC. There’s another critical aspect of fostering community in that last example – open communication. By opening up and providing regular updates, sometimes done in video form à la Civilization VI right now, you make audiences feel involved in the process. Almost as if you’re letting them see something they shouldn’t.

 

A wink and a nod

Appreciation for the community extends to game trailers too. For long-lasting series or entries, including in-jokes and references is always a sure hit. The Hitman fandom loves one of Agent 47’s signature weapons more than the rest – the rubber duck. It’s made its way into trailers for the game, even though they are serious affairs, and one was included in the Collector’s Edition.

It’s effectively a meme among the community, one that IO Interactive is more than happy to fuel. It makes the trailer feel like it’s for them and they can unite behind this one joke only they understand. The same can be said for StarCraft II – Blizzard snuck in a blink-and-you’ll-miss-it gnome decoration hanging in a ship’s window. Pointless addition? Not if you ask the community. One reddit thread had over 100 comments about it.

An impressive example is last year’s trailer for EVE Online, which was made to celebrate its 15th anniversary. Community was the imperative word – especially in a game that has a relatively small community by AAA standards. The entire trailer is a thank you to all their players, their loyalty, and everything they have accomplished over the years. Special moments, of galactic battles and interstellar intrigue, created solely by the players, are now a part of the game’s lore and environment. The trailer culminates in a spectacle of fan-submitted clips and real-life videos. It’s true appreciation for the people they know built this game. It wasn’t the developers who did it; it was the fans.

And that’s what fostering a community is about: appreciation. Developers and players share a symbiotic relationship, where one cannot exist without the other. With derision thrown at developers in the past who chose to squeeze money out of their players, many have wised up and recognised what lets them thrive. It’s the community.

RealtimeUK understands the importance of community and can bring that to life in your cinematic trailers. Get in touch with me today at [email protected] to discuss your next

CGI – the all-pervading tool for the automotive marketer and designer

CGI has rightly established itself across all media; very few blockbuster films made today, for example, do without it and its pervasive nature can be seen in prestige TV shows like Game of Thrones and Westworld.

Fluid and flexible, it can be used to create whatever or wherever and is tweaked in moments. As CGI software and techniques move us ever closer to photo-realism, the lines between what’s real and what isn’t are blurred. Nowhere is this more prevalent than in the automotive industry.

So much so that the extent to which it’s used in advertisements probably flies over the head of the average consumer. But this relationship has blossomed beyond that, into new, exciting realms that are streamlining the design process.

Virtual insanity

For decades a dream of the gaming industry, virtual reality has enjoyed a recent resurgence thanks to the likes of the HTC Vive Pro and PlayStation VR. Gamers don’t get to have all the fun though; VR is being used to train surgeons, explore museums, and change military training.

It’s even being used in car manufacturing and design. This McLaren video showcases how VR enables designers to adjust their creation with ease, switching between 2D and 3D models, and interior and exterior positioning. VR’s use also extends to the showroom, allowing consumers to take a car for a test drive without going out for a test drive. The showroom isn’t even needed – it can be done from the comfort of your own sofa.

Augmented reality is also making waves in the industry. Using an app, users can see a 3D CGI render of a vehicle in the real world, allowing them to envisage it on their very own driveway. It’s all configurable on the fly too; colour, wheel design, interior trim – all tweaked in real-time, giving curious customers a real sense of how their dream car will fit into their lives.

Blurred lines

While there’s still an appreciation for traditional live-action shooting of car advertisements and commercial images, we’re at a point where the car in question doesn’t even need to make the trip!

This is immeasurably useful in an industry where designs are so closely guarded prior to release, with small armies of designers slaving over every detail of their latest creations until the very last moment.

And rightfully so. CGI now enjoys such an integral relationship with the automotive industry that promotional campaigns can actually be developed in tandem with the design of the vehicle. There’s no grand tug of war between advertising and design – no push and pull of deadlines. CGI renders can be created along with the design and if anything is tweaked, it can be mirrored in the render effortlessly.

This Audi advertisement for example, with almost 3 million views, was created entirely using CGI.

It’s also eminently possible to marry CGI with live action shooting, with spectacular results. The automotive equivalent of Andy Serkis, this fully-adjustable car rig acts as a stand-in for any vehicle – just overlay your secret new vehicle in the comfort of your studio and hey presto, a launch film in any location, at any time of day, in any weather you like, with none of the security headaches that will usually beset this kind of exercise.

As CGI develops and it becomes impossible to separate real from fake, the automotive industry’s biggest names are switching on to its benefits. Not least because it’s a much cheaper alternative to filming on-location. Usage may still be in its infancy in some quarters, but the trend is undeniable, it isn’t likely to be going anywhere anytime soon.

With such a mammoth presence, you can’t ignore CGI. If you want to take advantage of the technology on offer and bring your car to life, RealtimeUK has the vast experience and unquestionable ability to perfectly recreate your design. If you’ve got a car, we’ve got a solution – get in touch with me on [email protected]

The Ultimate Goal of Personalisation

The ultimate goal of personalisation in the automotive world

The concept of personalisation in the online world is more complex than targeted adverts or generic landing pages. Consumers seek a personal experience, where brands talk directly to them and show they understand.

Focus on the customer experience is already in full swing, especially within the automotive industry. With 93% of car sales beginning online, the landscape has to adjust. 62% of customers initiate the buying process online before visiting a showroom, so if the correct tools and excellent customer experience are in place, you could have a loyal customer.

 

The ‘individual’

Today’s customer doesn’t want to ‘keep up with the Joneses’. People want individualism. Why else would Coke put names on their bottles if not to appeal directly to their customers’ sense of self?

Something that appeals to that idea of individuality should be prevalent in the automotive industry too. Call it a millennial trait, but soon they’ll make up 40% of the automotive market. With it looking like the industry could better appeal to them, maybe others could learn from Tesla and their smooth online experience.

During the online experience, 50% of consumers are interacting with configurator tools. Those who have one are bringing in 20% more visitors. They want something that is uniquely their own, thus making them more inclined to purchase. In the world of car configurators, this means everything from the colour of the vehicle to the stitching on the seat. And with CG, you can make it realistic and configurable on the fly.

 

Customer loyalty

Those with configurators are guiding 60% more viewers into an actual dealership visit, meaning there is a greater chance to convert them to real sales.

Configurators also open the door to upselling. A controversial sales tactic in person, it flows more naturally in an online environment. With the right timing, you could increase the value of the sale with a suggestion of a car cover or an accessory.

The end result should be customer loyalty. The experience on offer should make a person feel valued, increasing the chances they come back again (see the success of Amazon). It’s a part of the ‘customer experience’, and this is a lifelong concept. In the end, loyalty begets more sales.

And that brings us full circle. You don’t incorporate personalisation into your car configurator does just because it looks good. The ultimate goal is to show people that you care, that you hear them, and that you can be as loyal to them as they are to you. It’s more than making it your goal to sell cars; it’s not even about selling your brand. It’s about being the first choice when a consumer thinks of cars. Not because they look the best, but because you care.

Never underestimate the impact your configurator can have. Consumers crave a sleek, efficient experience. You can’t afford to have a subpar configurator. That’s why RealtimeUK delivers the best, like our Bentley Bentayga configurator – so you can be the best. Get in touch with me at [email protected] to find out more.

Pocket Gamer Connects 2019

Pocket Gamer Connects London has grown substantially in just a few short years.  Now in its fifth year, I last attended in 2017 and its easy to see not just how much the event has grown in the last two years, but in how much has changed. 2017 saw an abundance of VR, with most of the first floor awash with indies pitching their latest VR offerings and investors seemingly falling over themselves to find the ‘next big thing’. Two years on, and it wasn’t until halfway through my second day that I saw my first VR headset – a clear indication of the games industry’s love affair with VR is waning.  Not that it will disappear anytime soon – VR remains exciting territory and something for which there remains huge demand from REALTIME’s Automotive division. It will no doubt find its niche in many other industries, whether it be the car configurators REALTIME’s Automotive team create, or any other number of useful applications within other sectors. All of whom will benefit from the new ground that was broken by the innovation of the games industry who first adopted the technology as its own.

Instead, replacing VR at this year’s event was Blockchain gaming – something so prevalent it even justified its own co-headline conference alongside the main event. ‘Blockchain’ is this year’s latest trend in gaming and it was everywhere – not surprising given its potential to revolutionise the way in which games will work in the future. Based on the same technology as cryptocurrency and bitcoin, blockchain gaming has the potential to increase security and instil greater confidence amongst players when making in-game purchases. Whereas items that are ordinarily bought in a traditional game are stored on the developer’s server, and therefore technically owned by them, blockchain decentralizes this, offering direct ownership and a permanent record of all transactions ever made. It offers the potential to create unique experiences and rewards in games that can be traded on a direct peer-to-peer basis.

So it’s no surprise that the Games Industry should grab the opportunity to seize this exciting technology as its own. Like VR, UE4 and the countless innovations that precede these, the games industry has a rich heritage in pioneering new technologies, developing them as their own before their potential is unleashed in other sectors. A good example of this is the continuing advancement of UE4 which continues to find new applications outside of games. Obviously, it continues to be used within games to create cinematics such as those we’ve created for ‘Sea of Thieves’ and ‘Dakar’, but is also used to great effect by our own Automotive team and even applications in TV & Film – something that will no doubt help REALTIME as it continues its future success in this area (Watch this Space!).

In summary, Pocket Gamer not only provided a great opportunity to meet up with old friends and new, it proved to be an opportunity to reflect on how far the Games Industry has come and how it continues to push into new territory that will shape the world of the future.

I look forward to seeing where it will take us next.

Standing out from the crowd

CG Trailers

Despite their huge impact, video games are a medium that have long fought to be considered art. In the eyes of the masses, they have previously been labelled as childish, gauche, or a waste of time. But the industry has spent decades trying to shake away that derision, and today they generate billions in revenue from a global audience. The mobile market alone dwarfs Hollywood.

Games have grown up. All sophisticated in one way or another – whether they boast bleeding-edge graphics, a stellar narrative, or award-winning performances – they have matured as a form of media. And today, with CGI an easily accessible tool, cinematic trailers have become the de facto way to show what you are all about. Nowhere is this more necessary than in the realm of mobile gaming.

 

Mobile dominance

The dominating presence mobile gaming has in the overall gaming market is undeniable. Almost half of UK smartphone owners use them to play games. But it is a saturated market that only grows more competitive by the day. Free-to-play, freemium, or in-app purchase models remain popular as they are a commitment-free way to get eyes on your game.

It’s not uncommon to see apps advertised within other apps, creating a web of interconnectivity. But the quality, or lack thereof, shines through. Slap-dash constructions designed to eat up 30 seconds and convey the point of their game in the blandest way possible. There are better ways of getting the attention of your audience, surely?

 

One in a million

CG trailers are commonplace at any video game convention, such as E3. They are a representation of what the game is or will be. Not in any literal sense, but in an emotive one. In a marketing sense, they bridge that gap between developer and consumer. What makes a CGI trailer stand out is the story it tells. In the case of this Smite trailer, it takes the concepts present in the game and weaves them into a story of tooth-and-nail scrapping in the battleground of the Gods.

Or take Subnautica, an aesthetically-stunning open world game set in the aquamarine seas of some distant planet. The fan favourite game has been making waves on Steam since the release of its cinematic trailer that gained over 4.5 million views within two weeks of its release.

But do they work for mobile games? They do if you want to stand out. There are 800,000 games on the App Store, many carbon copies of one popular format or another. The key is what you do with your cinematic trailer.

 

Saying something

What matters most is the story you tell. It doesn’t mean it has to be emotion-laden like the seminal Gears of War trailer. The story it tells needs to be a reflection of the game itself, its creators, and the audience. Shooting games usually have trailers filled with bombast and explosions. Puzzle games tease you with a quiet, enigmatic vibe. They are selling an image – as well as selling the game. What does it aspire to be? What does it want you to aspire to be?

There’s no reason this same logic can’t be applied to mobile games. Despite being one of the biggest names in the market, Clash of Clans still sees the benefit of creating CG trailers. They inject their humour and take advantage of the cartoonish art style to craft a narrative that engages the audience. As of writing, this trailer is one day old. It has almost a million views.

What you need is a vision. You needed one when you made the game, and you need one now. You can always leave it to the professionals, those with the experience at crafting trailers that evoke powerful emotions within the target audience. They have the knowledge to plan a trailer from beginning to end, always staying respectful of your end product. In this cramped market, they might be the edge you need.

REALTIME is one such company, creating trailers for the likes of SubNautica, War Robots and Zombie Gunship. Our staff are visionaries who can create a stand-out trailer worthy of hitting the E3 stage. If you would like to discuss your upcoming project, please contact me at [email protected].